Send Us an Email
What's on your mind >

What the media needs to know
Download >

Organ Donation
&
Transplantation
General info
Download >

Minorities and Organ Donation
Download >

Media Kit
 

Texas' largest organ donation center, Southwest Transplant Alliance (STA) plays a pivotal role in the recovery of donated organs and tissues for transplant. STA is part of a network of agencies nationwide, each responsible for coordinating the recovery and distribution of organs and tissue in its federally-designated service area.

Since 1974, STA has been the link between donors and those awaiting transplants in about half
of the state of Texas. STA's key role involves helping families through the loss of a loved one, offering the family the option of donation, and then recovering and distributing the donated organs and tissue for transplant.

Southwest Transplant Alliance is a non-profit corporation, affiliated with eleven medical centers that perform organ transplants. STA recovery coordinators work as a team with the staffs of about 170 hospitals in 90 Texas counties, to assist in developing policies and procedures for donation and to sensitively offer the option of donation to families.

STA is a member of the United Network for Organ Sharing (UNOS), a non-profit Richmond, VA organization that maintains the national computerized registry of patients awaiting transplants.

When organs are donated in STA's service area, STA first attempts to match them with a local recipient. If no appropriate recipient is found locally, the organs are then offered to recipients throughout the country through UNOS. STA serves Abilene, Beaumont, Bryan/College Station, Corpus Christi, Dallas, El Paso, Galveston, Longview, Midland/Odessa, Sherman/Denison, Temple, Texarkana, Tyler, Victoria, and Wichita Falls, with a service population of 7.3 million, and has worked diligently to provide the most comprehensive organ procurement services available, with consent and recovery rates consistently among the top in the nation. The organization's advisory board includes transplant recipients, donor family members, and physicians and administrators from its affiliated transplant centers and donor hospitals. Southwest Transplant Alliance also maintains a donor family advisory council that assists the organization in meeting the unique needs of donor families.

Fact Sheet
Southwest Transplant Alliance collaborates with other organ donation agencies across the country, local hospitals, medical professionals, other agencies (such as medical examiners and law enforcement) and the public to make organs available to patients for transplant. Southwest Transplant Alliance medical professionals are on call 24 hours a day. Headquartered in Dallas, Texas, Southwest Transplant Alliance is an independent, non-profit community service organization. Southwest Transplant Alliance operates under the authority of the Social Security Act and in accordance with the National Organ Transplant Act passed by Congress in 1984. Southwest Transplant Alliance undergoes federal re-certification every two years and is audited by Medicare each year.

Established
1974

Number Benefitting
One donor can potentially benefit 50 or more people. Organs placed by STA have resulted in: More than 20,000 life-saving transplants.

The Donor Process
Education (both public and professional) -- There are 59 organ donation agencies (Southwest Transplant Alliance is the local agency that covers about 1/2 of Texas - including Dallas and most of North Texas, Galveston, Beaumont/Pt. Arthur, Midland/Odessa, Temple, Tyler and most of East Texas, Corpus Christi, Victoria, El Paso, Bryan/College Station, Abilene and Wichita Falls). Each agency is responsible for educating both its communities and its medical professionals about donation.

Community education is done through events (we work with the Rangers, the Mavericks, Crosby/Stills/Nash, schools, religious communities, corporations, community groups...), health fairs, speaking opportunities, public service advertising, media stories, etc.
But the audience is huge (everyone could be a potential donor), and most people will never actually get the opportunity to donate (a potential donor has to die in a unique way), so we never know who specifically to educate, so we have to try to educate everyone.

In reality, however, donation actually takes place (or doesn't take place) in the hospital, so we also put a LOT of energy and resources into professional education. Our professional education representatives each have a list of "client" hospitals that they visit routinely. We do in-services for nurses and physicians, and visit the ER, the OR, and the ICU units, as well as anyone else we can get to. We also visit with hospital administrators, to help them develop policies and procedures related to declaring brain death, and proceeding with the organ donation process.

Key Message
When we're educating professionals in the hospitals the key message is to call us whenever someone in the hospital dies (this is called making a referral). It's now a federal regulation that hospitals do this, because research showed that too many potential donors were not being referred by hospitals to their donation agencies, and many potential donor families were never being asked about donation. Now hospitals are required to call their local donation agency every time a patient dies in their hospital.

Identification/Referral
In the past, hospitals were required to "identify" potential donors (people who died of brain death, and were on a ventilator) and then refer them to their designated organ donation agency. But that meant hospitals had to know all of the details about what was acceptable and what wasn't, and those requirements change over time as the waiting list gets longer (for instance, acceptable ages went up and finally disappeared), and as transplant success rates increase. So, with the requirements changing, and with donation not being the primary job of a hospital, many potential donors were going unidentified and unreferred, which meant that many families of potential donors didn't know they had the option of donation. And many potential organs never were transplanted. The system definitely was not working.

Now, hospitals are not required to identify donors, but just refer every death. The burden of identifying potential donors has been shifted to where it should be, the donation agencies.

When we get a referral now, we ask if the patient is ventilated. This way, we can see if a patient is a potential organ donor (not ventilated is still a potential tissue donor, but that's a whole other process, since the family can more readily deal with the death when the patient is not ventilated).

If the patient is ventilated, we dispatch a clinical specialist and a family specialist ASAP. The clinical specialist goes through the patient's chart to see if he can be a donor. If so, the family specialist visits with the family, to help them through the loss and to approach about donation.

When our staff is allowed to be involved with the approach, consent rates increase dramatically. One of our key goals then, is to make sure the hospitals are calling us early (before the family discusses disconnecting the vent) and allowing us be there to make the approach.

Consent
When we're involved in the consent process, families consent close to 83% of the time, as opposed to 61% or less when we're not involved. This is based on our latest available data for consent rates.

Across the country, consent rates average around 50%, but always increase when the donation agency is involved.

When we approach a family, we don't start out talking about donation. We first make sure they understand the diagnosis, and that there is no hope. It's amazing how many families we talk to that truly don't know and accept this, by the time we get there. So, we have to help them understand this first. We also just talk with them about their loved one, and help them get through the initial anger and denial.

Once we are confident they're ready to know about their options, we start talking about donation. This is probably why donation agency staffers get higher consent rates. They have time to spend with families, and this is their job and they know the answers to the questions most families ask, so it follows that they'd be better at it.

If a family isn't sure and has questions, we stay and answer those until they come to a decision with which they're comfortable. If it's no, then it's no. But if they have questions or aren't sure, we stay as long as it takes. Even if it is a no, we still help the family with all of the necessary arrangements. When it's yes, then we have to move on to the medical/social history, where we ask the family members questions to determine as best we can, the health of the potential donor.

Medical Management
Once consent forms are signed, and the medical/social history is done, our clinical specialists take blood samples for serology tests. Those samples are sent to our hospital labs to test for all possible diseases. This testing takes several hours, during which our clinical specialists are testing the function of each organ, and determining what needs to be done to improve and maximize the function of each organ before we try to place them with the patients who need them. It wouldn't make sense to call a transplant surgeon with information about an organ that isn't functioning well, because they wouldn't accept the organ. The goal of medical management is to maximize the function of each organ (with ventilator settings, medicines, etc.) so that as many organs as possible can be placed and transplanted.

Organ Placement
Once we have all of the organ function information, we run the most current waiting list for our service area, to see who matches the organs that are available (mostly using blood group and body size). We start with the first name on the list, and call that physician to offer the available organ for his patient. The physician has an hour to locate the patient and accept the organ. While this placing is going on, we're still managing the patient on the ventilator, to make sure the organs continue to function. This phase has to happen as quickly as possible, to make sure the patient doesn't "crash" or cardiac arrest.

The patient is dead, but the organs are only functioning due to the machine and medications. This is a delicate balance to maintain on a patient whose brain is dead, because the brain usually regulates all body functions. Now our clinical specialists are having to do this. Once the organs are placed with candidates, the clinical specialist starts arranging transportation for the transplant surgeons to get to wherever we are, with the donor. This can include Lear jets and ambulances, or just getting a physician from Plano to Dallas. The logistics are unique to each situation.

Surgical Recovery
Once the surgeons arrive, our staff sets up the hospital's OR for the recovery. Our clinical specialist visits with the hospital OR staff, and prepares everything. The surgeons should be able to walk right in, recover the organs, and leave. Our staff is handling preparing and hanging and releasing the solutions that will preserve the organs once they've been recovered. Our staff also packages the organs for transport. Once the surgeons leave, our staff helps the OR staff close the donor's body and prepare the body for the wishes of the family (funeral home, cremation...).

Follow-up
Back home at STA, each case folder must be meticulously handled. All paper work is subject to government review, to make sure the process was handled correctly. Everything must be in place. We also send letters to thank every nurse, physician, pilot, ambulance driver, consulting physician, etc. who was involved with the case. Many of the recipients of these letters frame and keep them. They acknowledge their part in helping save lives. We send a letter to each donor family, thanking them and letting them know a little about each of the lives their loved one saved. We also support the donor families as much or as little as they need. And we facilitate the exchange of communication between donor families and recipients if both sides choose to communicate (and perhaps even meet). We also send a transplant recipient back to each hospital after a donor case, to personally thank the nurse and physician on the case, both on our behalf and on the recipient's behalf.

These personal visits have become a favorite among hospital staff. Many have never before met a recipient, and didn't know how well donation and transplant worked. They become more convinced, and personally connected to the result, and tend to be more committed to referring patients and helping with cases.

For the Media :
Organ Donation Vocabulary


"Recover" is better than "Harvest"
"Ventilator" or "Mechanical Support" is better than "Life Support" as donors are dead.
"Deceased Donor" is better than "Cadaver"

*Important -
Donors are not disconnected from "life support" because donors are
deceased...so there's no life to support.

Organs must have an oxygen supply up until they are recovered for
transplant.

So families of organ donors do not have to disconnect the ventilator. That
is done in the operating room just before organs are recovered.