Careers with STA

 

 

Family Services Coordinator

Location: Dallas

Full Time

Work Hours: Monday – Friday; 8:30am – 5:00pm, additional hours as needed, and a 24-hour on call schedule to include weekdays and weekends. Call responsibilities include up to 15 days a month.

 

Summary of Duties and Responsibilities

 

The Family Services Coordinator will conduct services related to STA Family Services programs to families of potential organ donors and will follow up through the STA Aftercare Program. The Family Services Coordinator is a dual advocate who responds to potential donor families in a respectful and sensitive manner at all times to ensure the needs of the family are met while advocating for potential recipients in need of transplants

 

Education & Work Experience Qualifications

  • Bachelor’s degree is preferred in Counseling, Ministry, Social Work or Psychology or equivalent experience working with families in crisis.
  • Bereavement Facilitator certification preferred within one year of employment.
  • Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  • Ability to work both independently and as part of a team required.
  • Ability to cope with high levels of stress and able to handle a heavy workload.
  • Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License required.
  • Proficient in MS office, Word, Excel, Power Point.

Essential Job Functions:

  • Rotates 24-hour call responsibilities with other Family Services staff members.
  • Provides support and assistance through sensitive and respectful consideration of culture, beliefs, and the grieving process.
  • Responds to donor hospital referrals on-site and by telephone to cultivate connections, provide excellent customer service and facilitate the referral, donor, or family support process.
  • Attends Designated Requestor training annually.
  • Provides informed authorization on the option of organ and tissue donation, and to provide support and assistance for potential donor families.
  • Discusses the case with the Supervisor On-Call and obtains guidance.
  • Completes all medical – legal documentation necessary for organ / tissue donors and referrals. Demonstrates proficiency in Transplant Connect.
  • Consults with Supervisor On-Call, as needed, to verify medical suitability.
  • Discusses the case with hospital staff present and reviews the case.
  • Makes contact with the attending M.D., and hospital staff, to establish relationships and establish a plan for family interaction.
  • Keeps the family informed, with the health care professionals, regarding the status of their loved one, explains what is occurring, and meets the needs of the families.
  • Makes a positive presentation regarding the donation process and options with the objective of achieving authorization for donation.
  • Provides care and information to the donor family throughout the donation process.

For consideration, internal candidates may submit the attached Employee Request for Promotion or Transfer form to mford@organ.org

 

updated Thursday, May 28, 2015


Transplant Center Development Manager

Reports To: Chief Operating Officer

Location: Dallas

Exemption Status: Exempt

Work Hours: Monday – Friday; 8:30am – 5:00pm, additional hours as needed

 

Summary of Duties and Responsibilities

 

Develops effective and supportive Transplant Center relationships, analyzes and reports Center organ recovery and transplant data, creates and implements effective strategies to optimize organs for recovery and transplantation, provides education and ensures compliance with CMS, UNOS and ASTS requirements. This role will actively foster an organizational culture that is based on collaboration, support, process improvement and constructive feedback; and provide input as needed into organizational policy development. Serves to help protect the obligations and interests of STA.

 

Education & Work Experience Qualifications

  • Bachelors of Science degree preferred.
  • Nursing Informatics experience, to include statistical methods, preferred.
  • 5 years of leadership experience in a health-related field; previous experience in organ procurement preferred; specifically thoracic and abdominal organs and/or transplantation, preferred.
  • Proficient in Excel, PowerPoint, Outlook and Word.
  • Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  • Ability to work both independently and as part of a team required.
  • Ability to cope with high levels of stress and able to handle a heavy workload.
  • Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities.

Essential Job Functions:

  • Develops, implements, and evaluates individualized strategic plans for assigned transplant centers.
  • Must perform quantitative and qualitative analysis of assigned centers by using data analysis, examination of organizational hierarchy and needs assessment to develop effective improvement strategies for immediate results.
  • Provides ongoing support, consultation, donor follow up, and education to the transplant centers to ensure that all aspects of the donation process are understood, supported, practiced and implemented.
  • Collaborates with STA Quality Systems and Risk Management Department to ensure an understanding of relevant transplant centers’ statistics (acceptance practices, organ utilization, evaluation of organ utilization based on KDPI/KDRI values, SCD, DCD and ECD organ acceptance rates, discard rates, surgical errors, etc.). Maintains Dashboards/Scorecards and other reports used for Quality Improvement and attends all required quarterly Dashboard update meetings.
  • Oversees compliance with surgeons’ code of conduct and collaborates with executive leadership.
  • Manages recovery surgeon credentialing process.
  • Serves as the first point of contact for all Transplant Center communications, complaints and inquiries related to the transplant and allocation program. Takes the initiative to respond, resolve and follow up with transplant center coordinators and surgeons, and hospital staff customer service issues in a timely manner.
  • Represents Southwest Transplant Alliance at transplant center meetings; and provides input into the appropriate execution of clinically relevant transplant center medical meetings (e.g. advisory boards, symposia, consultants and investigator meetings).
  • Facilitates and manages the STA Advisory Board and its sub-committees such as:
    • Heart/Lung Committee
    • Liver Committee
    • Histocompatibility Committee
    • Kidney/Pancreas Committee
    • Transplant Administrators Committee
  • Participates in monthly STA procurement, organ placement, and hospital services team meetings as requested.
  • Conducts and/or facilitates research as needed for special projects.
  • Ensures that financial resources are appropriately utilized and reviewed.
  • Develops and recommends operating expenditures within approved budget objectives.
  • Provides ongoing communication of any/all transplant center updates to Southwest Transplant Alliance leadership team.

Qualified candidates may submit a resume and salary history to Jo Ann Arias, jaarias@organ.org

 

updated Thursday, May 7, 2015


Organ Recovery Coordinator II

Full–time: Monday – Friday, 8:30am – 5:00 pm; plus a rotating 24 hour call schedule to include weekends. Call requirements include up to 15 days a month.

Location: Dallas

Summary of Duties and Responsibilities

 

Responsibility for day-to-day activities between Texas hospitals and Southwest Transplant Alliance, including comprehensive donor management. Activities include, but are not limited to, being knowledgeable of individual hospital policies related to the donation of all anatomical gifts; able to identify key personnel who are capable of improving and maintaining a hospital's level of participation in facilitating potential organ and tissue donors; and performing activities related to the initial and surgical recovery elements of the donation process. Advancing level responsibilities include facilitating donor management strategies on behalf of Southwest Transplant Alliance, advanced donor management strategies and invasive procedures. The position will also facilitate the general activities required throughout the donor recovery period under the direction of the medical director, clinical manager, and the lead recovery surgeon present in the operating room.

 

Education & Work Experience Qualifications

  • Associates degree in Nursing or biological science or related experience require. Bachelor’s degree in Science, licensed as a registered nurse or a physician’s assistant, or applicable experience and related training preferred.
  • Minimum of two to three years of critical care experience.
  • Current ACLS certification, or obtained within one year.
  • Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  • Ability to work both independently and as part of a team required.
  • Ability to cope with high levels of stress and able to handle a heavy workload.
  • Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License is required.
  • Certification as a Certified Procurement Transplant Coordinator through the American Board for Transplant Certification within 12 months of advancing to Organ Recovery Coordinator II status. (Failure to obtain CPTC will result in demotion to the previously achieved level).

Essential Job Functions:

  • Completes Referral training and responds to referrals
  • Creates donor records/inputs data into electronic donor record
  • Participates in case review
  • Gives initial orders and obtains specimens needed for initial donor screening and workup
  • Participates in huddles with health care team as needed prior to approach for donation
  • Approach families as needed for donation authorization
  • Obtains Medical Social History as needed
  • Attends Designated Requestor training annually
  • Provides timely follow-up to hospital staff involved with donor cases
  • Assists with packaging of organs after recovery
  • Proficient in Transplant Connect
  • Comprehensive medical/clinical management of organ donors in the ICU, including but not limited to hemodynamics, electrolyte balance, ventilator management, etc.
  • Allocation of organs to potential recipient transplant centers
  • Communicate/problem solve with internal/external resources and customers
  • Case completion, including management of the operating room process for organ recovery, completion of donor chart, and closing case
  • Participates in Quality initiatives
  • Collaborate with HD for death record review and education as needed

Qualified candidates may submit a resume to Melissa Ford, mford@organ.org

 

updated Thursday, April 30, 2015


Senior Accountant – Financial Reporting

Full–time: 8:30 a.m. – 5 p.m. Overtime as needed

Location: Dallas

Reporting Relationship: Controller

Exemption Status: Exempt

Summary of Duties and Responsibilities

 

The Senior Accountant – Financial Reporting is a senior staff position responsible for supporting the CFO and Controller in carrying out the responsibilities of the Finance department.

 

Education & Work Experience Qualifications

  • Bachelor’s degree in Accounting, C.P.A. preferred, but not required.
  • Accounting experience required.
  • Microsoft Dynamics SL experience a plus, but not required.
  • Demonstrates working knowledge of Financial Statements and Financial closing process.
  • Proficient in the use of Microsoft Excel and Word.
  • Ability to think analytically about impacts of operations on financials.
  • Ability to identify process improvement opportunities.
  • Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  • Ability to work both independently and as part of a team required.
  • Ability to cope with high levels of stress and able to handle a heavy workload.
  • Ability to meet assigned deadlines.

Essential Job Functions:

  • Prepares monthly financial statements for the organization.
  • Responsible for reconciliation of all balance sheet accounts on a monthly basis.
  • Maintains and updates chart of accounts.
  • Performs variance analysis versus budget and prior year for each month’s financials.
  • Prepares reporting packages for departmental leaders and Executive Leadership.
  • Prepares monthly reconciliation of organ activity with reconciliation of revenue.
  • Assists the Controller in the preparation of the organization’s annual budget.
  • Assists the Controller in the annual independent audit.
  • Responsible for prepaid insurance accounting and journal entries.
  • Responsible for fixed asset accounting and maintaining fixed assets module in the accounting system.
  • Responsible for investment accounting.
  • Responsible for other general monthly accruals.
  • Performs bank account reconciliations.
  • Prepares monthly transplant center reports.
  • Assists in the preparation of the annual Medicare cost report.
  • Responsible for BI-360 report writing and analytics.
  • Responsible for the RTI Grant Administration.
  • Weekly report of cash investments, AR and disbursements
  • Responsible for reconciling monthly donations with donor database.
  • Provides backup coverage for other STA Finance staff duties and responsibilities.
  • Performs other duties as assigned by Controller and/or CFO.

Qualified candidates may submit a resume to Jo Ann Arias, jaarias@organ.org

 

updated Friday, April 10, 2015