Careers with STA

 

 

FAMILY SERVICES COORDINATOR — Dallas, TX

Full–time: Monday – Friday, 8:30am – 5:00 pm; plus 24 hour call schedule to include weekends. Call requirements include up to 15 days a month.

 

Summary of Duties and Responsibilities

The Family Services Coordinator will conduct services related to STA Family Services programs to families of potential organ donors and will follow up through the STA Aftercare Program. The Family Services Coordinator is a dual advocate who responds to potential donor families in a respectful and sensitive manner at all times to ensure the needs of the family are met while advocating for potential recipients in need of transplants.

 

Education & Work Experience Qualifications

  1. Bachelor’s degree is preferred in Counseling, Ministry, Social Work or Psychology or equivalent experience working with families in crisis.
  2. Bereavement Facilitator certification preferred within one year of employment.
  3. Excellent communication skills required.  Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  4. Ability to work both independently and as part of a team required.
  5. Ability to cope with high levels of stress and able to handle a heavy workload.
  6. Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities.  Current Driver’s License required.
  7. Proficient in MS office, Word, Excel, Power Point.

Essential Job Functions

  • Rotates 24-hour call responsibilities with other Family Services staff members.
  • Provides support and assistance through sensitive and respectful consideration of culture, beliefs, and the grieving process.
  • Responds to donor hospital referrals on-site and by telephone to cultivate connections, provide excellent customer service and facilitate the referral, donor, or family support process.
  • Attends Designated Requestor training annually.
  • Provides informed authorization on the option of organ and tissue donation, and to provide support and assistance for potential donor families.
  • Discusses the case with the Supervisor On-Call and obtains guidance.
  • Completes all medical – legal documentation necessary for organ / tissue donors and referrals.  Demonstrates proficiency in Transplant Connect.
  • Consults with Supervisor On-Call, as needed, to verify medical suitability.
  • Discusses the case with hospital staff present and reviews the case.
  • Makes contact with the attending M.D., and hospital staff, to establish relationships and establish a plan for family interaction. 
  • Keeps the family informed, with the health care professionals, regarding the status of their loved one, explains what is occurring, and meets the needs of the families.
  • Makes a positive presentation regarding the donation process and options with the objective of achieving authorization for donation.
  • Provides care and information to the donor family throughout the donation process.

Qualified candidates may submit resume to Melissa Ford at mford@organ.org

 

updated Monday, October 6, 2014

 

TRIAGE & PLACEMENT COORDINATOR I — Dallas, TX

Full–time: Monday Friday; 8:30am 5:00pm, additional hours as needed, and a 24-hour on call schedule to include weekdays and weekends. Call responsibilities include up to 15 days a month.

 

Summary of Duties and Responsibilities

Independently consults with assigned hospitals in the Southwest Transplant Alliance service area, specifically with key hospital decision makers. Assists hospitals in development of policies and procedures regarding organ/tissue donation. Educates nurses, physicians and other hospital personnel throughout key hospital units to increase organ and tissue donation. Effectively interacts with hospital staff to develop and implement communication plans which are designed to heighten their knowledge about and participation in the referral and donation process. In addition, monitors this process through evaluation of referral and donation patterns through hospital needs assessments, death record reviews, Hospital Service Plans (HSPs), post donation/referral conferences, PDSA's, and case reviews with the clinical staff.

 

Education & Work Experience Qualifications

  1. Current Texas credential as a EMT-B or LVN, or completion of an accredited clinical healthcare program resulting in a certification, registry, licensure or equivalent work experience.
  2. Demonstrated effective communication and presentation skills.
  3. Must be detail oriented and able to provide accuracy in documentation.
  4. Must have the ability to work with all levels of personnel in several healthcare settings and able to work within the guidelines of various institutions.
  5. Must be able to simultaneously execute upon multiple complex processes and prioritize tasks to optimize workflow in order to ensure compliance with established policies and timelines.
  6. Excellent communication skills required.  Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  7. Ability to work both independently and as part of a team required.
  8. Ability to cope with high levels of stress and able to handle a heavy workload.
  9. Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities.  Current Driver’s License required.
  10. Proficient in MS office, Word, Excel, Power Point.

Essential Job Functions

  • Responds to all incoming calls/pages to facilitate the referral, donor, and/or family support process and timely onsite response.
  • Responsible for obtaining updated information for potential donors.
  • Makes arrangements for import organ offer and long-distance recovery logistics.
  • Proficient in documentation requirements for all referral information.
  • Responds to donor referrals and performs consultation on behalf of STA as needed.
  • Monitors kidney pumps and communicates pump numbers, biopsy results, etc. to surgeons or coordinators at the transplant centers.
  • Approaches families for donation authorization, as needed.
  • Completes Donor Risk Assessment Interview, as needed.
  • Attends Designated Requestor training annually.
  • Provides timely follow up to hospital personnel.
  • Assists with packaging, labeling, and transport of organs according to STA and OPTN policy.
  • Achieves proficiency using Electronic Donor Record system.

Qualified candidates may submit a resume to Jo Ann Arias at jaarias@organ.org

 

updated Thursday, August 21, 2014

 

Organ Recovery Coordinator II — College Station, TX

Full–time: Monday – Friday, 8:30am – 5:00 pm; plus 24 hour call schedule to include weekends. Call requirements include up to 15 days a month.

 

Summary of Duties and Responsibilities

Responsibility for day-to-day activities between Texas hospitals and Southwest Transplant Alliance, including comprehensive donor management. Activities include, but are not limited to, being knowledgeable of individual hospital policies related to the donation of all anatomical gifts; able to identify key personnel who are capable of improving and maintaining a hospital's level of participation in facilitating potential organ and tissue donors; and performing activities related to the initial and surgical recovery elements of the donation process. Advancing level responsibilities include facilitating donor management strategies on behalf of Southwest Transplant Alliance, advanced donor management strategies and invasive procedures. The position will also facilitate the general activities required throughout the donor recovery period under the direction of the medical director, clinical manager, and the lead recovery surgeon present in the operating room.

 

Education & Work Experience Qualifications

  1. Associates degree in Nursing or biological science or related experience require. Bachelor’s degree in Science, licensed as a registered nurse or a physician’s assistant, or applicable experience and related training preferred.
  2. Minimum of two to three years of critical care experience.
  3. Current ACLS certification, or obtained within one year.
  4. Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  5. Ability to work both independently and as part of a team required.
  6. Ability to cope with high levels of stress and able to handle a heavy workload.
  7. Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License is required.
  8. Certification as a Certified Procurement Transplant Coordinator through the American Board for Transplant Certification within 12 months of advancing to Organ Recovery Coordinator II status. (Failure to obtain CPTC will result in demotion to the previously achieved level).

Essential Job Functions

  • Completes Referral training and responds to referrals
  • Creates donor records/inputs data into electronic donor record
  • Participates in case review
  • Gives initial orders and obtains specimens needed for initial donor screening and workup
  • Participates in huddles with health care team as needed prior to approach for donation
  • Approach families as needed for donation authorization
  • Obtains Medical Social History as needed
  • Attends Designated Requestor training annually
  • Provides timely follow-up to hospital staff involved with donor cases
  • Assists with packaging of organs after recovery
  • Proficient in Transplant Connect
  • Comprehensive medical/clinical management of organ donors in the ICU, including but not limited to hemodynamics, electrolyte balance, ventilator management, etc.
  • Allocation of organs to potential recipient transplant centers
  • Communicate/problem solve with internal/external resources and customers
  • Case completion, including management of the operating room process for organ recovery, completion of donor chart, and closing case
  • Participates in Quality initiatives
  • Collaborate with HD for death record review and education as needed

Qualified candidates may submit a resume to Jo Ann Arias at jaarias@organ.org

 

updated Thursday, August 21, 2014