Careers with STA

 

 

Organ Recovery Coordinator II

Full–time: Monday – Friday, 8:30am – 5:00 pm; plus a rotating 24 hour call schedule to include weekends. Call requirements include up to 15 days a month.

Location: Dallas

 

Summary of Duties and Responsibilities

 

Responsibility for day-to-day activities between Texas hospitals and Southwest Transplant Alliance, including comprehensive donor management. Activities include, but are not limited to, being knowledgeable of individual hospital policies related to the donation of all anatomical gifts; able to identify key personnel who are capable of improving and maintaining a hospital's level of participation in facilitating potential organ and tissue donors; and performing activities related to the initial and surgical recovery elements of the donation process. Advancing level responsibilities include facilitating donor management strategies on behalf of Southwest Transplant Alliance, advanced donor management strategies and invasive procedures. The position will also facilitate the general activities required throughout the donor recovery period under the direction of the medical director, clinical manager, and the lead recovery surgeon present in the operating room.

 

Education & Work Experience Qualifications

  • Associates degree in Nursing or biological science or related experience require. Bachelor’s degree in Science, licensed as a registered nurse or a physician’s assistant, or applicable experience and related training preferred.
  • Minimum of two to three years of critical care experience.
  • Current ACLS certification, or obtained within one year.
  • Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  • Ability to work both independently and as part of a team required.
  • Ability to cope with high levels of stress and able to handle a heavy workload.
  • Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License is required.
  • Certification as a Certified Procurement Transplant Coordinator through the American Board for Transplant Certification within 12 months of advancing to Organ Recovery Coordinator II status. (Failure to obtain CPTC will result in demotion to the previously achieved level).

Essential Job Functions:

  • Completes Referral training and responds to referrals
  • Creates donor records/inputs data into electronic donor record
  • Participates in case review
  • Gives initial orders and obtains specimens needed for initial donor screening and workup
  • Participates in huddles with health care team as needed prior to approach for donation
  • Approach families as needed for donation authorization
  • Obtains Medical Social History as needed
  • Attends Designated Requestor training annually
  • Provides timely follow-up to hospital staff involved with donor cases
  • Assists with packaging of organs after recovery
  • Proficient in Transplant Connect
  • Comprehensive medical/clinical management of organ donors in the ICU, including but not limited to hemodynamics, electrolyte balance, ventilator management, etc.
  • Allocation of organs to potential recipient transplant centers
  • Communicate/problem solve with internal/external resources and customers
  • Case completion, including management of the operating room process for organ recovery, completion of donor chart, and closing case
  • Participates in Quality initiatives
  • Collaborate with HD for death record review and education as needed

Qualified candidates may submit a resume to Melissa Ford, mford@organ.org

 

updated Tuesday, March 27, 2015


TRIAGE & PLACEMENT COORDINATOR I

Full–time: Variable 12hr shifts, 8:30am – 8:30pm or 8:30pm – 8:30am

Location: Dallas

 

Summary of Duties and Responsibilities

 

The Triage & Placement Coordinator responds to calls / pages for the entire Southwest Transplant Alliance donation service area, as well as, calls regarding imported organs and general public calls. Dispatches staff on-site for referrals and family approaches. Conducts on-site referrals during times of peak activity or when otherwise indicated. Provides verification of key data points in case documentation. Aids in the successful placement of deceased donor organs. Closes out organ match runs, completes post case responsibilities, monitors kidney pumps and reports pump information to transplant centers. Reviews and provides documentation of quality endeavors in accordance with AOPO, CMS and OPTN requirements.

 

Education & Work Experience Qualifications

  1. Current Texas credential as a EMT-B or LVN, or completion of an accredited clinical healthcare program resulting in a certification, registry, licensure or equivalent work experience.
  2. Demonstrated effective communication and presentation skills.
  3. Must be detail oriented and able to provide accuracy in documentation.
  4. Must have the ability to work with all levels of personnel in several healthcare settings and able to work within the guidelines of various institutions.
  5. Must be able to simultaneously execute upon multiple complex processes and prioritize tasks to optimize workflow in order to ensure compliance with established policies and timelines.
  6. Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  7. Ability to work both independently and as part of a team required.
  8. Ability to cope with high levels of stress and able to handle a heavy workload.
  9. Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License required.
  10. Proficient in MS office, Word, Excel, Power Point.

Essential Job Functions:

  • Responds to all incoming calls/pages to facilitate the referral, donor, and/or family support process and timely onsite response.
  • Responsible for obtaining updated information for potential donors.
  • Makes arrangements for import organ offer and long-distance recovery logistics.
  • Proficient in documentation requirements for all referral information.
  • Responds to donor referrals and performs consultation on behalf of STA as needed.
  • Monitors kidney pumps and communicates pump numbers, biopsy results, etc. to surgeons or coordinators at the transplant centers.
  • Approaches families for donation authorization, as needed.
  • Completes Donor Risk Assessment Interview, as needed.
  • Attends Designated Requestor training annually.
  • Provides timely follow up to hospital personnel.
  • Assists with packaging, labeling, and transport of organs according to STA and OPTN policy.
  • Achieves proficiency using Electronic Donor Record system.

For consideration, internal candidates may submit the attached Employee Request for Promotion or Transfer form to Melissa Ford, mford@organ.org

 

updated Tuesday, March 24, 2015


Manager, Family Services

Reports To: Director, Hospital Services

Exemption Status: Exempt

Work Hours: Monday – Friday; 8:30am – 5:00pm and additional hours as needed

Location: Dallas

 

Summary of Duties and Responsibilities

The Manager of Family Services is responsible for managing Family Services Coordinators and the Aftercare Program.  The manager will provide necessary information, training and data to staff to achieve objectives.  The Manager develops, oversees, implements and evaluates all programs and services related to aftercare for STA donor families.  Responds to potential donor families in a respectful and sensitive manner at all times to ensure the needs of the family are met. Engages with Clinical and Hospital Services leadership to foster, promote and sustain cross-departmental collaboration in support of optimal outcomes.

 

Education & Work Experience Qualifications

    1. Bachelor’s degree in business, marketing, life sciences, or communication is required.
    2. A minimum of three years of supervisory or management experience required.
    3. In depth knowledge of the OPO industry and regulatory standards, Texas hospitals and hospital systems or equivalent
    4. Bereavement facilitator certification within the first year of employment required.
    5. Demonstrated experience in creating and delivering quality training and educational materials and programs.
    6. Excellent communication skills required.  Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
    7. Ability to work both independently and as part of a team required.
    8. Ability to cope with high levels of stress and able to handle a heavy workload.
    9. Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities.  Current Driver’s License required.
    10. Proficient in MS office, Word, Excel, Power Point.

Essential Job Functions:

    1. Monitor and control the time accounting of Family Services staff.
      1. Prepare, manage and distribute a call schedule to adequately meet organizational needs.
      2. Weekly, submit and review time sheets, activity and expense reports.
    2. Collaborate with Director of Hospital and Family Services and the Manager of Hospital Services to develop, promote and achieve cross-departmental service delivery goals.

    3.   Provide mentorship, coaching, support and motivation to family services staff.

      1. Train and counsel staff on appropriate Family Services skills.
      2. Observe the Family Services staff regularly relating to hospital personnel, physicians, critical care nursing staff and donor families.
      3. Complete assessments on staff expected activities to allow for professional growth and improvement within the department.
    1. Ensure that Family Services staff is adhering to organizational policies.
    1. Assist in recruiting, interviewing and training family services staff.
    1. Annually, assist in conducting a performance appraisal based upon mutually agreed upon department goals for family services staff.

          Provide on-going counseling, coaching and performance improvement interventions as required to maintain a minimum threshold of authorization performance.

    1. Annually, work to develop and implement professional education activities and employee orientation/continuing education and training programs.
    1. Manage the STA Aftercare Program
      1. Develop the annual budget
      2. Develop plans, systems, and strategies for all activities provided to all organ donor families
      3. Assure maintenance of Aftercare database information regarding donor families
      4. Respond to calls and inquiries from donor families with concerns or questions.  Refers donor families to appropriate staff and community resources and provides them with STA materials and information.
      5. Conduct ongoing assessments of donor family satisfaction
    1. Function as a Family Services Coordinator to provide on-call services to donor families.
    1. Coordinate the planning, implementation and evaluating of annual donor recognition activities and supporting other donor family programs as needed as determined by STA policy.
    1. Prepare and provide reports as directed within a timely manner.

     

    1. Participate in weekly management meetings, staff and operations meetings, regional team meetings, as well as, plan and manage the monthly department meetings.
    1. Serve as a liaison for STA donor families attending national events.

Qualified candidates may submit a resume and salary history to Jo Ann Arias at jaarias@organ.org.

 

updated Tuesday, January 13, 2015


Organ Recovery Coordinator

Full–time: Monday – Friday, 8:30am – 5:00 pm; plus a rotating 24 hour call schedule to include weekends

Location: Galveston

 

Summary of Duties and Responsibilities

 

Responsibility for day-to-day activities between Texas hospitals and Southwest Transplant Alliance, including comprehensive donor management. Activities include, but are not limited to, being knowledgeable of individual hospital policies related to the donation of all anatomical gifts; able to identify key personnel who are capable of improving and maintaining a hospital's level of participation in facilitating potential organ and tissue donors; and performing activities related to the initial and surgical recovery elements of the donation process. Advancing level responsibilities include facilitating donor management strategies on behalf of Southwest Transplant Alliance, advanced donor management strategies and invasive procedures. The position will also facilitate the general activities required throughout the donor recovery period under the direction of the medical director, clinical manager, and the lead recovery surgeon present in the operating room.

 

Education & Work Experience Qualifications

  1. Associates degree in Nursing or biological science or related experience require. Bachelor’s degree in Science, licensed as a registered nurse or a physician’s assistant, or applicable experience and related training preferred.
  2. Minimum of two to three years of critical care experience.
  3. Current ACLS certification, or obtained within one year.
  4. Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.
  5. Ability to work both independently and as part of a team required.
  6. Ability to cope with high levels of stress and able to handle a heavy workload.
  7. Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License is required.
  8. Certification as a Certified Procurement Transplant Coordinator through the American Board for Transplant Certification within 12 months of advancing to Organ Recovery Coordinator II status. (Failure to obtain CPTC will result in demotion to the previously achieved level).

Essential Job Functions:

  • Completes Referral training and responds to referrals
  • Creates donor records/inputs data into electronic donor record
  • Participates in case review
  • Gives initial orders and obtains specimens needed for initial donor screening and workup
  • Participates in huddles with health care team as needed prior to approach for donation
  • Approach families as needed for donation authorization
  • Obtains Medical Social History as needed
  • Attends Designated Requestor training annually
  • Provides timely follow-up to hospital staff involved with donor cases
  • Assists with packaging of organs after recovery
  • Proficient in Transplant Connect
  • Comprehensive medical/clinical management of organ donors in the ICU, including but not limited to hemodynamics, electrolyte balance, ventilator management, etc.
  • Allocation of organs to potential recipient transplant centers
  • Communicate/problem solve with internal/external resources and customers
  • Case completion, including management of the operating room process for organ recovery, completion of donor chart, and closing case
  • Participates in Quality initiatives
  • Collaborate with HD for death record review and education as needed

Qualified candidates may submit a resume to Jo Ann Arias at jaarias@organ.org for consideration.

 

updated Monday, December 15, 2014


Report Writing Specialist — Dallas, TX

Full–time: 8:30 a.m. – 5:00 p.m. Monday – Friday. Overtime as approved and needed.

Reports To: Data Analyst Manager

Exemption Status: Non- Exempt

Summary of Duties and Responsibilities

 

The Report Writing Specialist is primarily responsible for the overall design, analysis, and development of multiple individual and group reports along with the writing of these reports based on detailed specifications. The report writer will take ownership of requirements development and partner with the internal report consumers, clinical, business, and other users. The incumbent is also responsible for organizing data collection from multiple databases (SQL) from internal and external sources, and formatting data into reports that meet the organization's needs and distribution. Responsible for fully-automated analytics and report delivery cycles with customizable dates and ranges from multiple data sources, which may include requirements analysis, data profiling, analytics and report design, data design, development, delivery, and other related tasks as assigned.

 

Education & Work Experience Qualifications

  1. Bachelor’s degree in applicable field preferred, Associates degree required.
  2. Minimum 2 years working knowledge of data extraction, report writing, and analysis.
  3. Proficient with Crystal, SQL, MS Access, Excel, and Word.
  4. Excellent communication skills required.  Must have the ability to communicate effectively with all levels of personnel.
  5. Ability to work both independently and as part of a team required.
  6. Ability to cope with high levels of stress and able to handle a heavy workload.
  7. Able to handle detail oriented work while meeting schedules and deadlines.
  8. Demonstrated knowledge of medical terminology preferred, but not required.

Essential Job Functions

  1. Gathers, analyzes, defines and develops the reports used in an organization using tools and skills like SQL, SQL Server Reporting Services or Crystal Reports.
  2. Defines, creates, develops, runs and validates ad hoc or canned reports using SQL and tools like SQL Server Reporting Services, Crystal Reports or Business Objects.
  3. Analyzes the result set returned by queries and then writes reports that deliver meaningful insight to management or stakeholders.
  4. Automates the reports development processes.
  5. Responsible for the time lines and accuracy of the reports presented to management.
  6. Responsible for querying data sources with different logical or physical data models
  7. Responsible for the scheduling and delivering of reports to the end users or management via print, fax, email, postal mail or over the intranet or internet depending on the data security needs of the organization.
  8. Responsible for report development, report formatting and report distribution to stake-holders as Adobe (PDF) reports, Rich Text (rtf) reports, Microsoft Word reports, Microsoft Excel reports or Web / Online reports using tools like Microsoft Reporting Services, Crystal Reports, Business Objects or HTML.
  9. Enters and verifies UNET data.
  10. Assists other departments with data in Transplant Connect.
  11. As needed, provides support to the Information Users organization-wide.
  12. Other duties as assigned

Qualified candidates may submit a resume and salary history to mford@organ.org

 

updated Friday, November 14, 2014