Supervisor, Laboratory Services

Summary:

At STA, we believe our superpower is our people. It is no accident that our values are rooted in saving lives through organ and tissue donation. This role is focused on growing, looking for a different way to drive our mission and sustaining the best OPO in the country. Responsible to perform and analyze the results of complex scientific tests on blood and bodily fluids. Analyzes test results and collaborates with laboratory leadership on patient data and reporting. Follows all operating procedures and performs all maintenance on equipment. Leads technologist team and supporting the mission, vision and core values while being professional, determined, and compassionate. The employee should demonstrate a high level of accountability.

Essential Job Functions and Responsibilities:

  • The Supervisor will maintain all the essential job functions and responsibilities of Lab Techs I-III

  • Testing and overseeing testing of human samples in the following areas – chemistry, hematology, coagulation, urinalysis, molecular, infectious disease (ELISA), HLA and histology.

  • The ability to train, mentor and coach Tech I-III

  • Provide daily oversight of the assigned laboratory section.

    • Ensures all task related to their assigned section are performed in a timely manner and according to established policies, procedures, and regulatory requirements.

    • Ensures procedures are accurate, current, and that changes are documented appropriately

    • Reviews quality control records for adherence to established policies and procedures

    • Reviews quality assurance records to ensure adequate corrective action is taken in all cases while identifying areas of potential improvement.

    • Oversees preventative maintenance and/or repairs to equipment and instrumentation including contacting vendors where appropriate

    • Ensures adequate inventory is available at all times

  • Preparing reagents, onboarding new lots of reagents and controls Provides technical assistance regarding the assigned laboratory section.

    • Serves as the primary contact for technical questions and problems

    • Is available by phone at all times to provide consultation as needed

    • Coordinates training of laboratory staff within the assigned section

    • Coordinates competency assessments of laboratory staff within the assigned section

    • Reviews and summarizes proficiency testing results

  •  Able to manage and help oversee competency assessments and timelines.

  • Able to perform proficiency testing investigations as well as variance investigations.

  • Ability to create and manage the staffing schedule to ensure appropriate coverage.

  • Writes laboratory procedures and forms conforming to standardized format.

  • Coordinates and presents validations, test developments, quality assurance, research, and/or process improvement projects as assigned by the Director of Laboratory Services and/or Laboratory Manager

  • Participates in interviewing and evaluating candidates for hire.

  • Participates in leading team huddles and meetings.

  • Create an inspiring team environment with open communication.

  • Assists in the development and implementation of laboratory strategic plan

  • Performs other duties as assigned

Education, Experience, and Licensing Requirements:

  • Bachelor's degree in a chemical, physical, biological, or clinical laboratory science, or medical technology from an accredited institution

  • Must qualify as a CLIA Technical Supervisor 42 CFR § 493.1449

  • Minimum of 5-7 years’ experience in a CLIA, CAP, COLA or ASHI accredited laboratory

  • Current certification as a Technologist through ASCP/AMT or Histocompatibility Technologist (CHT or CHS) is preferred.

  • Current Driver’s license required.

Qualifications and Skills:

  • Knowledge of the principles, methods, materials, equipment, and techniques of medical technology

  • Knowledge of recent developments in the field of medical technology

  • Ability to perform assigned tasks according to prescribed procedures and to make accurate observations and records of test results

  • Demonstrates analytical thinking

  • Must have the ability to provide clear written and oral instructions related to complex processes

  • Excellent oral, written, and documentation skills

  • Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly

  • Ability to work both independently and as part of a team required

  • Ability to cope with high levels of stress and able to handle a heavy workload

  • Ability to be flexible in a dynamic work environment

  • Ability to travel in light and commercial aircraft or drive his/her personal auto in order to meet all job duties and responsibilities



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